This evening sees the start of Britain’s Got Talent’s live semifinals, after a series of prerecorded auditions which, the addition of new judges Alesha Dixon and David Walliams aside, have been punctuated by several social media and second screen campaigns. The most visible characteristic element of these has been the use of on-air hashtags, encouraging Twitter users to use specific terms in their tweets.
At the tail end of this week, Peter Cassidy, Head of FremantleMedia UK Interactive kindly took time out from preparing for this weekend’s live shows to talk to The Stage about the series’ social media strategy.
TV Today: In terms of the lead-up to a show like Britain’s Got Talent, how early does the social media team get involved?
Peter Cassidy: It’s pretty much a continual process, to be honest with you. Social media on our big shows is pretty much a year-round activity. It really ramps up when the auditions are taking place and being recorded, which was way back in January, February time, and we work pretty much hand in hand with the production team.
While every show seems that it must have Twitter, Facebook and even app development these days, what piqued my interest was the use of on-screen hashtags, highlighting not only the acts involved but, say, a joke David Walliams has made. Who made the decision to take the approach that you did?
It was a joint decision between the interactive team and the executive producers of the show. People tend to use the act names anyway, so you don’t need to cite that. And we don’t want to be littering the show with hashtags, we try to keep the number down for people who are not on Twitter or don’t care. We don’t want it to be in their faces the whole time.




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